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Business Development Best Practices

Every month the Business Development Committee reaches out to small business owners, marketing directors, and public relations specialists to gather valuable insight into the rapidly growing construction industry.

If you're looking to create marketing proposals, build relationships with customers, and increase sales, our Best Practices article series can help.

2021

  • January 2021
    Johnny Savage, DBR General Engineering

    My grandfather was a brick mason. If he met you on a jobsite, you would be greeted with a handshake from deeply calloused hands and a smile that would not betray the amount of work he was about to put in. He was a Good Old Boy and ran his own company while working in the field. He knew how to do things right, and he lived off a reputation that would earn him credibility with complete strangers. People learned his name, his quality of work, saw his logo on his truck, and eventually called him up to quote work or even gave him a no competition award as a subcontractor. The trust he earned with owners and GCs and the friends he made, spread the word to second degree connections who trusted these contacts.

    Tags:
    Business Development, Communication & Collaboration, Digital & Social Media, Marketing & Branding, Networking

2020

  • December 2020
    Jolsna Thomas, Esq., Business Development Manager, Rosendin

    Since the pandemic struck in March, construction teams have had to pivot from in-person project interviews for new work to the virtual environment. As this is new to everyone, I developed the cheat sheet for my Texas teams at Rosendin to help in our preparation to get in the correct head space for the new virtual environment. It is intended to provide comic relief but serve as reminders to everyone involved what what to do and what not to do. Hope these tricks help your teams succeed in the new normal for project interviewing.

    Tags:
    Business Development, Client Interview & Presentation, Client Relationship, Communication & Collaboration, Networking, Procurement & Pricing
  • November 2020
    Danielle Feroleto, MA, CPSM, President, Small Giants

    Theodore Roosevelt is famously quoted as saying: "Do what you can, with what you have, where you are." This could possibly be more applicable today than when he originally said it. I love the quote because it removes any excuses or hurdles from the conversation and forces you into action.

    Tags:
    Business Development, Client Relationship, Communication & Collaboration, Networking
  • October 2020
    Jacqueline Falla, Elaine Construction

    Its time we turned your whisper into a roar or whatever form of making yourself known feels authentic to you.  Ruth Bader Ginsberg had the softest, gentlest of voices.  She was parsimonious with her speech, but boy when she parted her lips to express a belief, she made a point, and her points had points.  The sharp barb of truth, the insightful pinning down of the injustice, the prick of wisdom that leaves an incessant reminder of the conversation, returning to you in throbbing pulses throughout the day, that was Ruths way.

    Tags:
    Business Development, Client Relationship, Communication & Collaboration, Networking
  • July 2020
    Hal Routh, Equalizer9

    We all know its our business life blood, but sometimes its so challenging to differentiate ourselves from the competition. This challenge is never more evident than when we are called upon to make a presentation. So, its our team vs 4 other teams in a 45-minute winner take all showdown. What do we say? How do we look unique and creative? How do we prepare? How do we get our message to resonate? Do we even have a message that is any different from all the others? For many, this is a stressful time. But for a few, its when they shine.

    Tags:
    Client Interview & Presentation, Procurement & Pricing
  • June 2020
    Elena Lelchuk, Autodesk

    Digital transformation. Disruption. Innovation. As a professional in the A/E/C industries, you know these buzzwords all too well. Project teams are accustomed to adapting, testing new solutions on their project sites, and reaping the benefits of quicker workflows and access to data in real time. But what does it mean for marketers?

    Tags:
    Markets & Trends, Technology & Processes
  • May 2020
    Todd Zdunkewicz, Linbeck Group, LLC

    In the business world we live in today, there is no such thing as a single person, process or strategy that sets a company apart from the competition. Evaluation of your services has become more complex and the ability to market yourself and grow during this unusual time due to COVID-19 can make you feel over-extended no matter if you are small, mid-sized or large.

    Tags:
    Business Development, Marketing & Branding, Proposals
  • March 2020
    Lisa Frisbie, 勛圖窪蹋厙 of Massachusetts

    If you are like the thousands of BD folks in the A/E/C industry right now, you are struggling to find ways to stay relevant and connected to your clients and project management teams. Depending on the state you live in and the day of week, your situation varies.

    Tags:
    Business Development, Client Relationship, Communication & Collaboration, Markets & Trends
  • February 2020
    Brett Pitcairn, PJ Dick - Trumbull - Lindy

    It happens to all of us: an RFP comes across our desk and someone says Go! You contact the owner and the design team to gain an understanding, then submit a proposal. Then you wait and wait until that thanks but no thanks letter arrives. The owner provides a debrief but the unspoken truth is that you dont know enough about that client let alone the project. Winning takes more than visiting a project site after an RFP hits the streets and submitting a sound proposal. The best submittals come from years of relationship building and information gathering. 

    Tags:
    Business Development, Client Relationship, Procurement & Pricing
  • January 2020
    Ann M. Leiner, Stacey & Associates

    As a society, the way we consume information has changed. We have become accustomed to small bites of information (think Twitter) and highly graphical content (think Instagram and infographics) that can be skimmed and quickly grasped. If brevity is our new normal, why do many firm owners still ask for, and A/E/C professionals respond with, the same stale proposal formats weve used for decades.

    Tags:
    Proposals, Writing & Graphic Design